Refund Policy | My Site 4

Refund Policy - HempHub

Thank you for shopping at HempHub. If you are not entirely satisfied with your purchase, we're here to help.

Returns

- Eligibility: You have 14 calendar days to return an item from the date you received it.
- Condition: To qualify for a return, your item must be unused, unopened, and in its original packaging.

Refund Process

1. Initiate a Return: Contact us at info@hemphub.store within 14 days of receiving your product. Please provide your order number and the reason for the return.
2. Return Authorization:We will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
3. Shipping:You are responsible for return shipping costs. Include the RMA number and a copy of the receipt in your return package.

Refunds

- After we receive and inspect your return, we will notify you about the status of your refund.
- If approved, your refund will be processed to your original payment method within [number] days, depending on your card issuer's policies.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@hemphub.store for exchange instructions.

If you have any questions about our refund policy, please contact us at info@hemphub.store

HempHub reserves the right to modify this policy at any time.