At Hemp Hub, we understand that timely and secure delivery of your order is extremely important. That’s why we work with trusted courier and postal services to ensure that your package reaches you safely, quickly, and discreetly.

Processing Times

• All orders are typically processed within 1–2 business days after payment has been received.

• Orders placed on weekends or public holidays will be processed the next working day.

• During peak seasons, processing times may take slightly longer, but we always aim to keep our customers updated.

UK Shipping

• Standard delivery within the UK usually takes 2–5 working days.

• Express options may be available at checkout for faster delivery.

• All products are shipped in plain, discreet packaging for your privacy.

EU & International Shipping

• Delivery to EU countries typically takes 5–10 working days, depending on customs clearance.

• International delivery outside the EU may take 7–15 working days.

• Please note that customers are responsible for checking the legal status of CBD/hemp products in their country before placing an order. We cannot accept liability for products seized or delayed by customs.

Order Tracking

Where available, tracking details will be emailed to you once your order has been dispatched. This allows you to follow your delivery in real time.

Delivery Issues

If your package is delayed or does not arrive within the estimated timeframe, please contact our support team at [your email]. We will work with our delivery partners to resolve the issue promptly.